Personalised Package

Custom module designed for Pinnacle Midlands Health Network

This module was custom made for Pinnacle based on the needs of their organisation. The content is available to the organisation only, for the duration of the annual subscription. If you are interested in a customised module for your organisation – email us at

Course curriculum

  • 1

    Pinnacle Cultural Confidence Module

    • How can I help you today?

    • Does that make sense?

    • Is there anything else?

    • Do you have any concerns about your wellbeing?

    • When should we meet again?

    • Give me a high 5!

    • I'm going out to go support a client/patient

    • Which car did I book?

    • This person is here to see you

    • Thank you so much for all of your work


  • How long do I have access to the course?

    You will have access to the course for 12-months from the time of purchase.

  • Can I use this course for my organisation?

    This package is for individual use only. Please email to discuss organisational access to the course.

  • What is the refund policy?

    We want you to get the most value out of the learning. This starts with ensuring that our approach meets your individual needs, so please take up our offer of previewing the series content before purchasing as there is no refund policy on our products. This eases logistical processes so we can remain entirely focused on providing you with the best learning content we can.

  • Do you deliver personalised 1-1 or group consultancy?

    Yes we do. Simply send us an email to and we’ll be in touch asap to discuss your needs.